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Billing, Financial Assistance & Insurance

Mother filling out a form with young daughter on her lap.

You may sometimes have questions regarding financial issues associated with your visit to Holy Cross Hospital or with a Holy Cross Medical Group physician. Or you may want to ask a general question about billing. There are several ways to submit questions about your medical bills. Please read below to find all the information you need.

Billing

Your hospital bill will not include fees charged by non-hospital employed physicians such as, but not limited to, Radiologists and Anesthesiologists. These fees will appear on separate bills sent by the physician(s) who performed the service. Pay your Hospital and / or  Medical Group bill online or contact us with questions.


We Support Price Transparency 

Holy Cross Hospital supports price transparency. For our patients to understand their  potential financial liability for hospital services, we are making our  hospital charges available to patients.  Contact us to learn more


Financial Assistance Program

Aligned with our core value of Reverence for Each Person, we provide care for persons who are in need and give special consideration to those who are most vulnerable, including those who are unable to pay and those whose limited means make it extremely difficult to meet the expenses incurred in receiving healthcare. Learn more about Holy Cross Hospital's Financial Assistance Program.


HealthFirst Financial Patient Loan Program

Holy Cross Hospital has partnered with HealthFirst Financial to provide patients affordable, long-term payment options for your out-of-pocket medical expenses. With a HealthFirst payment plan, you can make monthly payments within your budget over a longer period of time. To learn more about the HealthFirst Financial program, simply call us at (888) 394-3133.
Learn if you qualify and apply today.


 

Insurance

Holy Cross Hospital  makes an effort to contract with most insurance companies to help keep out of pocket expenses to a minimum for all individuals and families. Holy Cross Hospital works with most major insurance plans, such as Medicare, Medicaid, and many commercial HMO and PPO plans. Please refer to your insurance plan booklet or contact your insurance company to verify the participation of Holy Cross Hospital and its subsidiaries. 

Read our tips for Communicating with Your Insurance Company

Learn what plans are accepted either by the Hospital, Medical Group and/or the Outpatient Surgery Center

Download a detailed chart of our 2017 participating plans

Click here for 2018 Medicare Advantage plans